Privacy Policy
RIVERPEAK GROUP LLC (“Company,” “we,” “us,” or “our”) respects your privacy.
This Privacy Policy explains how we collect, use, disclose, and retain information when you visit or make a purchase through riverpeakgroup.org.
By using our website, you acknowledge the practices described in this Privacy Policy.
- Information We Collect
Depending on how you interact with our website, we may collect information such as:
Personal Information
Name
Billing address
Shipping address
Email address
Telephone number
Order information
Payment-related information
Customer service communications
We generally do not directly store complete payment card numbers when payment processing is handled by third-party payment service providers.
Automatically Collected Information
When you visit our website, certain technical information may be collected automatically, including:
IP address
Browser type
Device information
Operating system
Website usage information
Pages viewed
Referring website
General interaction and access information
2. How We Use Information
We may use collected information to:
Process and fulfill orders;
Process payments;
Provide shipping and delivery services;
Communicate about orders;
Respond to customer service requests;
Process returns and refunds;
Maintain website functionality;
Improve products and website services;
Detect and prevent fraud or unauthorized activity;
Comply with legal obligations; and
Protect our rights and property.
3. Payment Information
Payments may be processed through third-party payment processors.
Payment processors may collect and process payment information according to their own privacy policies and security practices.
We do not generally retain complete payment card information on our own systems.
- Cookies and Similar Technologies
Our website may use cookies and similar technologies to support essential website functions, remember preferences, analyze website performance, and improve the user experience.
You may be able to control cookies through your browser settings.
Disabling certain cookies may affect some website functionality.
- Sharing of Personal Information
We may disclose personal information to service providers and business partners when reasonably necessary to operate our business, including:
Payment processors
Shipping and delivery providers
Website hosting providers
Technology and website service providers
Customer support providers
Security and fraud prevention providers
Professional advisors
Government authorities when legally required
We do not sell personal information as a business practice.
- California Consumer Privacy Act (CCPA)
This section applies to California residents to the extent the California Consumer Privacy Act and other applicable California privacy laws apply to our processing of their personal information.
Right to Know
California residents may have the right to request information regarding the categories of personal information we collect, the purposes for collecting it, and certain information concerning how that information is used or disclosed.
Right to Delete
California residents may have the right to request deletion of personal information, subject to legal exceptions and applicable retention requirements.
Right to Correct
Where applicable, California residents may request correction of inaccurate personal information.
Right to Opt Out of Sale or Sharing
RIVERPEAK GROUP LLC does not sell California consumers’ personal information.
Accordingly, we do not provide a California consumer’s personal information to third parties for monetary consideration as a sale of personal information.
To the extent applicable law provides a right to opt out of the sale or sharing of personal information, California residents may contact us to exercise that right.
Non-Discrimination
We will not discriminate against a California consumer for exercising rights provided under applicable California privacy law.
California Privacy Requests
California residents may submit privacy requests by contacting our dedicated privacy email:
When submitting a request, please identify yourself as a California privacy request and provide enough information for us to reasonably verify the request.
We may request additional information to verify your identity before completing certain requests.
- Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including business, accounting, legal, security, fraud prevention, and regulatory purposes.
Order-related personal and transaction information will generally be retained for 7 years after the order has been completed.
Certain information may be retained for longer periods when required or permitted by applicable law, including information necessary to establish, exercise, or defend legal claims.
- Data Security
We use reasonable administrative, technical, and organizatio
nal measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
- Children’s Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take reasonable steps to delete it.
- Third-Party Services
Our website may contain integrations or links to third-party services.
Third-party providers may have their own privacy policies and terms. We are not responsible for the privacy practices of third-party websites or services that we do not control.
- Changes to This Privacy Policy
We may update this Privacy Policy periodically.
When changes are made, the revised policy will be posted on this page together with an updated “Last Updated” date.
