Thank you for shopping with RiverPeak Group LLC.

This Shipping Policy explains how we process and deliver orders placed through riverpeakgroup.org.

  1. Shipping Area

We currently ship orders within the United States only.

We do not currently offer international shipping.

  1. Order Processing Time

Orders are generally processed the same business day or within 1 business day after successful payment confirmation.

Orders placed on weekends or U.S. holidays may begin processing on the next business day.

  1. Shipping Time

After an order has been processed and shipped, the estimated delivery time is generally:

3–5 business days

The delivery timeframe is an estimate and is not a guaranteed delivery date.

  1. Shipping Carriers

Depending on the destination, package size, and shipping method, orders may be delivered through commonly used U.S. shipping carriers.

USPS (United States Postal Service)
UPS (United Parcel Service)
FedEx (Federal Express)

Carrier selection may vary depending on operational requirements.

Once an order has been handed to the shipping carrier, delivery timing may be affected by circumstances outside our control.

  1. Shipping Delays

Shipping delays may occur due to:

Severe weather
Carrier operational delays
Holidays
Incorrect or incomplete shipping addresses
High shipping volumes
Natural disasters
Other circumstances outside our reasonable control

If a shipment is delayed, we will make reasonable efforts to assist the customer in obtaining updated tracking information.

  1. Incorrect Shipping Address

Customers are responsible for providing an accurate and complete shipping address when placing an order.

If an order has not yet shipped and you notice an address error, please contact us as soon as possible.

Once an order has been shipped, we may not be able to modify the delivery address.

  1. Lost or Damaged Packages

If a package appears to be lost, significantly delayed, or damaged during transportation, please contact us promptly with your order information and relevant details.

We may work with the shipping carrier to investigate the shipment.

  1. Delivery Confirmation

Tracking information may be provided when available.

A package marked as delivered by the carrier is generally considered delivered to the address provided with the order. If you cannot locate a package marked as delivered, please contact us so that we can assist with the appropriate next steps.

  1. Contact Us

For shipping questions, please contact:

RIVERPEAK GROUP LLC
Email: [email protected]
Phone: +1 5674165642
Address: 12032 SE 94TH CT, BELLEVIEW, FL 34420-5499, USA