Welcome to riverpeakgroup.org, operated by RIVERPEAK GROUP LLC (“Company,” “we,” “us,” or “our”).

By accessing or using our website and purchasing products from us, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website or placing an order.

  1. Website Use

You may use this website for lawful purposes only. You agree not to use the website in any manner that violates applicable federal, state, or local laws or regulations.

You may not attempt to interfere with the operation, security, or functionality of the website or access areas of the website that are not intended for public access.

  1. Products

RIVERPEAK GROUP LLC offers woven straw baskets, storage baskets, hand-crafted baskets, and related home organization products.

Product descriptions, dimensions, colors, materials, and photographs are provided to help customers make informed purchasing decisions. Because certain products may have natural or hand-crafted characteristics, minor variations in texture, color, shape, or appearance may occur.

Such variations may be considered normal characteristics of the product and do not necessarily constitute a manufacturing defect.

  1. Product Availability

Product availability may change without notice. We reserve the right to limit quantities, discontinue products, or modify product specifications when necessary.

If an ordered product becomes unavailable after an order has been placed, we may contact the customer regarding available alternatives or provide a refund for the unavailable item.

  1. Pricing and Payment

All prices displayed on the website are listed in U.S. dollars unless otherwise stated.

We reserve the right to correct pricing errors, product information errors, or other inaccuracies on the website.

Payment must be successfully processed before an order is considered confirmed.

  1. One-Time Sales — No Subscription

All purchases made through riverpeakgroup.org are one-time sales.

We do not operate a subscription-based purchasing program for our products. Customers will not be automatically charged recurring fees for products purchased through our website.

Each order represents a separate, one-time purchase unless otherwise expressly stated on the applicable product page.

  1. Orders

After placing an order, you may receive an order confirmation by email.

An order confirmation indicates that we have received your order request. It does not necessarily guarantee that the order will remain available or that the order cannot be cancelled due to circumstances such as inventory issues, payment problems, pricing errors, or suspected fraudulent activity.

We reserve the right to refuse or cancel an order when reasonably necessary.

  1. Shipping

We currently ship products within the United States only.

Orders are generally processed on the same business day or within one business day after successful payment confirmation.

Estimated shipping time is generally 3–5 business days after order processing.

Shipping times are estimates and may be affected by carrier delays, weather, holidays, incorrect addresses, or other circumstances beyond our reasonable control.

Please review our Shipping Policy for additional information.

  1. Returns and Refunds

Eligible products may be returned in accordance with our Refund & Return Policy.

Unless otherwise stated:

Returns for defective, damaged, or quality-related issues are eligible for return and the Company will cover reasonable return shipping costs.
Returns for reasons unrelated to product quality are generally the responsibility of the customer, including return shipping costs.
Products that have been used, altered, damaged through customer use, or otherwise rendered unsuitable for resale are not eligible for return.

Please review our Refund & Return Policy before sending a product back.

  1. Intellectual Property

All content appearing on riverpeakgroup.org, including but not limited to text, graphics, photographs, product descriptions, logos, designs, page layouts, icons, and other materials, is owned by or licensed to RIVERPEAK GROUP LLC unless otherwise indicated.

You may not reproduce, distribute, modify, copy, republish, transmit, sell, or commercially exploit website content without prior written permission from RIVERPEAK GROUP LLC.

  1. Disclaimer

We make reasonable efforts to ensure that website information is accurate and current. However, we do not guarantee that all website content will always be complete, accurate, current, or error-free.

To the extent permitted by applicable law, the website and its content are provided on an “as available” basis.

  1. Limitation of Liability

To the maximum extent permitted by applicable law, RIVERPEAK GROUP LLC shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or products, except where such limitation is prohibited by applicable law.

Nothing in these Terms is intended to exclud

e or limit rights that cannot legally be excluded or limited.

  1. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and retain personal information.

  1. Changes to These Terms

We may update these Terms & Conditions from time to time. Updated terms will be posted on this page with a revised “Last Updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.